Emergency SOS Via Satellite Now Available On The iPhone 14 Series In Australia And New Zealand

Emergency SOS via Satellite
Emergency SOS via Satellite

Emergency SOS via Satellite, a new function available on Apple’s iPhone 14 handsets in Australia and New Zealand, has the potential to save lives in our most remote regions.

iPhone 14 Emergency SOS via Satellite Emergency Relay Centre
iPhone 14 Emergency SOS via Satellite Emergency Relay Centre

As of today, 15 March 2023 Apple has introduced their groundbreaking safety service called Emergency SOS via satellite, for iPhone 14 users in Australia and New Zealand. This innovative technology allows users to connect with emergency services even when they are outside of cellular and Wi-Fi coverage. It is an important feature that ensures users can reach out for help in critical situations, regardless of their location.

Every variant in the iPhone 14 lineup, including the iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max, has been equipped with custom-designed hardware components and deeply integrated software to enable direct satellite connectivity. This game-changing service builds upon existing features like Emergency SOS, Medical ID, emergency contacts, and Find My location sharing. By leveraging satellite communication, iPhone 14 users can share critical information with emergency services, as well as reassure their friends and family of their whereabouts when traditional connectivity options are unavailable.

Emergency SOS via satellite connects users to relay centers staffed with Apple-trained emergency specialists who are prepared to contact Public Safety Answering Points (PSAPs) on behalf of the user. This efficient process ensures that users receive the help they need promptly. Since its initial launch in 12 countries, this service has already played a significant role in saving lives. Furthermore, Apple is offering this service free of charge for two years from the activation of a new iPhone 14 model, making it accessible to a wide range of users.

iPhone 14 Emergency SOS via Satellite Report Injury
iPhone 14 Emergency SOS via Satellite Report Injury

The launch of Emergency SOS via satellite has been met with enthusiasm by the Albanese government in Australia. The Hon Michelle Rowland MP, Minister for Communications, expressed the importance of staying connected in regional, rural, and remote areas, especially during emergencies. Minister Rowland also said that this iPhone SOS service will help emergency services in responding to incidents and safeguarding individuals from harm. She also stated that the government encourages Australians to familiarize themselves with this capability and check if their device supports it, highlighting its potential to enhance personal safety.

iPhone 14 Emergency SOS via Satellite Who Needs Help Screen
iPhone 14 Emergency SOS via Satellite Who Needs Help Screen

The ability to contact emergency services using Emergency SOS via satellite provides a strong backup solution for Australians, ensuring they can reach out for help even when mobile coverage is absent. This feature will significantly aid emergency satellite communication poses unique challenges due to the rapid movement of satellites, their distant location from Earth, and limited bandwidth.

iPhone 14 Emergency SOS via Satellite Report Emergency
iPhone 14 Emergency SOS via Satellite Report Emergency

iPhone 14 Satellite Connectivity

Apple has developed innovative solutions to overcome these obstacles and enable iPhone 14 users to connect seamlessly with satellites. By designing custom components and software, Apple has eliminated the need for bulky antennas, allowing the iPhone 14 to connect to satellites using their unique frequencies.

To optimize message transmission speed, Apple also created a text compression algorithm that reduces the average message size by three times. This compression algorithm ensures that even short messages can be delivered swiftly, with users experiencing message exchange times as quick as 15 seconds in clear conditions. Apple has also provided a built-in Emergency SOS via satellite demo, enabling users to test satellite connectivity on their iPhone without actually contacting emergency services. This feature allows users to familiarize themselves with the process and gain confidence in the service’s capabilities.

Beyond emergency situations, the advanced satellite technology incorporated in the iPhone 14 offers additional benefits. Users who venture beyond cellular or Wi-Fi coverage can utilize Find My to share their location via satellite thanks to this iPhone 14 satellite connectivity. By opening the Find My app, accessing the Me tab, and selecting My Location via Satellite, users can easily send their precise location information to reassure friends and family. Moreover, the satellite connectivity on the iPhone 14 lineup supports other safety features such as Crash Detection and Fall Detection, enhancing user safety in various scenarios.

Emergency SOS via satellite and Find My via satellite are now available not only in Australia and New Zealand but also in Austria, Belgium, Canada, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, Portugal, the U.K., and the U.S. To access these features, users must have iOS 16.4 or later installed on their devices. Apple’s commitment to expanding the availability of these services reflects its dedication to ensuring the safety and peace of mind of iPhone users across the globe.

Emergency SOS via Satellite Warning
Emergency SOS via Satellite Warning

How Emergency SOS via Satellite Works

When it comes to accessing emergency services, the iPhone already offers a convenient way to make emergency calls by simply pressing and holding the side button along with one of the volume buttons. However, with the introduction of Emergency SOS via satellite, iPhone users now have an additional lifeline in situations where cellular or Wi-Fi coverage is unavailable. This innovative feature presents an easy-to-use interface that utilizes satellite connectivity to connect users with the help they need.

iPhone Satellite Connectivity For SOS

To initiate Emergency SOS via satellite, users are presented with a straightforward questionnaire on their iPhone. This questionnaire, designed in collaboration with experts, aims to gather essential information through a few simple taps. The user’s responses are then transmitted to dispatchers as part of the initial message, ensuring that emergency services can quickly assess the situation and determine the user’s precise location. By working closely with experts and incorporating standard questions and protocols, Apple has created an efficient system that caters to the most common reasons for emergency calls.

Once the questionnaire is completed, the intuitive interface guides the user to point their iPhone towards the sky to establish a connection and send the initial message. This message contains crucial details such as the user’s questionnaire responses, location including altitude, iPhone battery level, and, if enabled, the user’s Medical ID. Additionally, users have the option to share the transcript of their interaction with relay center specialists with their emergency contacts, ensuring that loved ones are kept informed during critical situations.

The Emergency SOS via satellite feature is supported on the iPhone 14 Pro model, and its user interface provides a clear representation of the emergency communication process. Screens on the iPhone 14 Pro display various prompts to gather important details from the user, such as the nature of the emergency, who requires assistance, whether there are any injuries, the description of the emergency, and relevant factors that may apply to the situation.

With Emergency SOS via satellite, Apple has further enhanced the capabilities of the iPhone, empowering users to connect with emergency services even in locations with limited connectivity. This feature not only ensures the prompt delivery of critical information but also offers peace of mind and support during emergencies.

The capability was introduced with the release of the iPhone 14 last September and has been accessible in the US for a while. This potentially life saving update comes hot on the heels of the release of the yellow iPhone 14 and iPhone 14 Plus recently.

Emergency SOS Via Satellite Availabile In Australia And New Zealand From 15th May 2023.

Emergency SOS via Satellite is now available to iPhone 14 users in Australia and New Zealand, and it may be able to save lives in the most remote or rugged locations.

The new feature will make it possible for those who are lost, injured, or trapped outside of cell or WiFi reception to still be able to call emergency services, despite the fact that two-thirds of Australia’s land mass is not even partially served by mobile coverage.

Source: https://www.apple.com/au/newsroom/2023/05/emergency-sos-via-satellite-available-in-australia-new-zealand/